Passengers are encouraged to declare their medical/mobility status to their respective agents or airline while booking their tickets. This will help to get special assistance on arrival or departure.
Persons with reduced Mobility
We prioritize the comfort of disabled individuals and persons with reduced mobility (PRM). We offer assistance to them at the airport, but it is necessary to request this service in advance by contacting the airline or travel agent before the flight.
Huduma kwa wasafiri wenye ulemavu au changamoto za kimjongeo.
Tunazingatia huduma bora kwa wenye ulemavu. Tunatoa msaada kwao wakati wote wakiwa kiwanjani. Tunashauri wasafiri wenye uhitaji wa huduma hii kuwasiliana na shirika la ndege husika kabla ya safari.